| Play Information and Management Systems | |||
| Author: | Responsible Gambling Council | ||
| Source: | Responsible Gambling Council | ||
| Published: | Oct. 01, 2009 | ||
| Description: | In 2008-09, the RGC Centre for the Advancement of Best Practices (RGC) conducted a thorough review of best practices for the use and implementation of play information and management systems. This is a collection of features or tools that can be incorporated into electronic gaming machines and, potentially, other forms of gambling to enable players to more easily keep track of their play and manage their gambling decisions. The key implementation issues covered in this review include the features to be offered; protection of privacy; mandatory versus voluntary use; ease of use; technological implications and requirements; incentives, marketing and promotions and finally the economic costs. In conducting this study, the RGC gathered and analyzed information from the a number of sources including: a) research literature evaluative studies; b) policy reviews; c) interviews with technology specialists and experts; d) focus groups with regular gamblers; e) an RGC Expert Forum bringing together experts from around the world; and finally f) RGC’s analysis of best practices. |
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